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Cisco Bug: CSCvu63779 - R10 - DS - Total number of calls count is not taking straight transferred call

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
Transferred calls are not being included in total calls count. The Completed call has not taking the Transferred call in account but the CDR Report shows all the Call Details with the Session ID.

Conditions:
NA
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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