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Cisco Bug: CSCvu63626 - After CMS crash, failover isn't successful, resulting call-back reconnection to wrong meeting

Last Modified

Jul 29, 2020

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

4.0

Description (partial)

Symptom:
Call-back user gets audio disconnection then do call-back again. Sometimes the new call-back joins another meeting unexpectedly.

Conditions:
CWMS system has multiple media VMs. CWMS internal media components crash at almost the same time on all media VMs. Some internal things happen coincidentally.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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