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Cisco Bug: CSCvu63529 - An Administrator may receive a 'server error' popup when viewing the Meetings tab within Control Hub

Last Modified

Jun 22, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
An Administrator may receive a 'server error' popup when viewing the Meetings tab within Control Hub Analytics.  They may then not be able to select a report to generate from the drop down box.  Their past generated reports are still available.

Conditions:
When opening the Reports tab within the Analytics page, the HTTPs response is an error:  
{"code":500100,"msg":"server error","data":null}

And this causes an error message popup within Control Hub.
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Bug Details Include

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  • Status
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