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Cisco Bug: CSCvu63013 - ECE 12.0(1) ES4 FAILS in the distributed deployment

Last Modified

Jun 20, 2020

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases

12.0(1)ES3 12.0(1)ES4

Description (partial)

Symptom:
In a distributed deployment, after installation of major release/ base 12.0(1) & while upgrading to ES patch version . While installing Messaging server we come across an error: "Can't fetch release version from configurations.zip"

Conditions:
In case of fresh/new Distributed deployment, After installation of 12.0 if you directly upgrade to ES version without starting Cisco service on all the relevant nodes.
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