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Cisco Bug: CSCvu62776 - Max of 33 Agents can be reskilled in one time

Last Modified

Aug 27, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

12.0(1) 12.5(1)

Description (partial)

Symptom:
Supervisors can select a max of 33 Agents in the reskilling web interface.
When you try to select all, the pop-up message appears in the cceadmin: "Too many selectable items. To select all, filter to show 33 or fewer items."

50 should be the allowable limit.

Conditions:
UCCE 12.0 and 12.5
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  • Status
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