Cisco Bug: CSCvu61968 - Jabber 126.96.36.1992494 in Teams Mode will disable file sharing and screenshot
Sep 18, 2020
- Cisco Jabber for Windows
Known Affected Releases
Symptom: Attachment and screenshot features are grayed out in UI of Jabber 188.8.131.522494 in Teams Mode while Control Hub ECM settings are configured for Microsoft. According to the documentation "After this is disabled, your users are prevented from uploading local files.". Conditions: From Control Hub>Services> Messaging> Settings>Content Management Settings, if Content Management Platform is set to Microsoft with Disable Linked Folders, you can disable the option 'Cisco Webex Teams Native Storage' and the Webex Teams client will work fine but jabber has attachment and screenshot settings disabled. If 'Cisco Webex Teams Native Storage' is enabled, Jabber and Webex Teams features for file sharing will work fine.
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Bug Details Include
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