Preview Tool

Cisco Bug: CSCvu61968 - Jabber in Teams Mode will disable file sharing and screenshot

Last Modified

Sep 18, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

Attachment and screenshot features are grayed out in UI of Jabber in Teams Mode while Control Hub ECM settings are configured for Microsoft.
According to the documentation "After this is disabled, your users are prevented from uploading local files.".

From Control Hub>Services> Messaging> Settings>Content Management Settings, if Content Management Platform is set to Microsoft with Disable Linked Folders, you can disable the option 'Cisco Webex Teams Native Storage' and the Webex Teams client will work fine but jabber has attachment and screenshot settings disabled.
If 'Cisco Webex Teams Native Storage' is enabled, Jabber and Webex Teams features for file sharing will work fine.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.