Preview Tool

Cisco Bug: CSCvu61762 - Multiple functionalities failing due to the socket exhaustion in CUC

Last Modified

Aug 26, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

Every time a secure socket is opened , this socket is not closed and stays in CLOSE_WAIT state.

The large number of sockets in CLOSE_WAIT state can make the system run out of file descriptors and further server-to-server or client-to-server communication will break for that process or service

Release : 12.5.1 while using secure communication in below modules along with services.
1. Vnmap - (Cisco Tomcat)
2. CUNI - (Connection Notifier)
3. SRSV - (Connection Branch Sync Service and Connection System Agent)
4. Intersite Networking - (Cisco Tomcat)

Checking the Socket state using CLI:

show open ports regexp CLOSE_WAIT
show open ports regexp cunotifier

and similarity check for below processes:
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.