Preview Tool

Cisco Bug: CSCvu60840 - User's video session dropped

Last Modified

Jun 19, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases


Description (partial)

On EC, the participant video is cut out, initials or avatar image will be displayed instead.

For large meeting, there are many users will joined same server, so if all these users start to send and receive video, server load will increase quickly. If load reach too high, multimedia servers have a protection mechanism to disconnect some users in this server and force these users to rejoin to another server. During this period, user may experience video or audio drop.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.