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Cisco Bug: CSCvu60425 - CBR8 - Stby-SUP in N/A state and Continuously Reloading Due to "Act2-lock: timeout getting lock"

Last Modified

Sep 30, 2020

Products (1)

  • Cisco cBR Series Converged Broadband Routers

Known Affected Releases

16.7(1)

Description (partial)

Symptom:
Standby supervisor is stuck in N/A state and continuously reloading, while the following messages are observed on direct console during boot-up of the Stby-SUP

 get_mac_addr: Couldn't find a valid macaddr
 act2_lock: timeout getting lock
 Image boot from USB/Harddisk, init MGMT GigE..
 act2_lock: timeout getting lock
 get_mac_addr: Couldn't find a valid macaddr
 act2_lock: timeout getting lock

Conditions:
Installation and/or physical reseat of Stby-SUP
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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