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Cisco Bug: CSCvu60328 - Config Manager shows pop-up window with misleading info when there is a Master lock

Last Modified

Aug 19, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.0(1)

Description (partial)

Symptom:
When there is a master lock happens and we try to make changes on configuration manager, it show a pop-up window with message "You cannot update the configuration manager because another user owns the master lock, Data location:User_Info" this is misleading as there is no User_Info. 
We need to check ICR_locks for more details. Need to enhance the error message in UI.

Conditions:
When there is master lock and try to make configuration changes through configuration manager.
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