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Cisco Bug: CSCvu59824 - Jabber for MAC version 12.8.1 does not show "Offline" Next to contacts

Last Modified

Jun 11, 2020

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

12.8(1)

Description (partial)

Symptom:
When a user logs into Cisco Jabber for MAC 12.8.1 and clicks on the "Contacts" Tab they will be presented with a number of users in which they have saved into their contact list. 

The MAC User will see contacts who are "Available, Away, or Offline". 

The corresponding presence bubbles for the "Available and Away" contacts being Green and Orange and the "Offline" presence bubble is Gray. 

The users that are either "Available or Away" have the presence status associated with the bubble displayed underneath their name. 

The users that are "Offline" only have the gray presence bubble, and no status underneath their name stating "Offline".

Conditions:
Cisco Jabber for MAC 12.8.1
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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