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Cisco Bug: CSCvu59692 - Jabber Device Name Not Provisioned With ${EXTENSION} Keyword Value

Last Modified

Aug 25, 2020

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

12.6 12.6SU1 12.6SU2

Description (partial)

Symptom:
Jabber gets provisioned with the device name containing EXTENSION rather than the actual ${EXTENSION} keyword value.

e.g.
BOTEXTENSION
CSFEXTENSION
TABEXTENSION
TCTEXTENSION

Conditions:
- Use Custom Services Wizard to provision am enhanced Jabber endpoint service
e.g
Enhanced Endpoint Service
Jabber Service
Endpoint Service

- Use a Jabber service template with the device name keyword ${EXTENSION}
e.g.
BOT${EXTENSION}
CSF${EXTENSION}
TAB${EXTENSION}
TCT${EXTENSION}
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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