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Cisco Bug: CSCvu58702 - Unable to continue local recording after changing presenter role from A to B then changing it back

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

unspecified

Description (partial)

Symptom:
Unable to continue the local recording after changing the presenter role from A to B then changing it back to A(Host).

Conditions:
1st scenario:
1. Host starts the meeting ,Both presenter and Host are same person let's say User A(Host/Presenter).
2. User B joins the meeting as attendee.
3. Host/Prestner A starts the local recording (record the meeting as WRF)
4. Host passes the Prestner role to User B
5. User B got the presetner role and start the local recording too.
6. Host gets back the presetner role from User B to himself.
2nd scenario:
-Users are joining in the WebEx from Allianz environment .
-The host has two monitors. Host joins the audio bridge to enable the Audio recording part.
-Recording begins. Records audio and screen 1 of the host. Host shares the screen and passes the presenter role to colleague( Recording still in progress)
-The issue appear when the new presenter start to share the screen.
Both scenarios :
The presentation is happens on screen 1 the issue appears
The presentation is happens on screen 2 the issue appears
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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