Preview Tool

Cisco Bug: CSCvu57689 - Enhancement for RTMT - Send alerts for SIP 4XX and 5XX messages in Call Manager logs

Last Modified

Jun 10, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Enhancement request for RTMT 

Would need an alert to be sent out whenever we see a SIP 4XX or 5XX message in the CUCM Call Manager logs, to be configured in RTMT as needed.

Basically, when a SIP 4xx message arrives and is seen on the Call Manager, this should trigger an alert.
Alerts can be like other alerts in RTMT - either email or RTMT alerts

For example:

15903443.001 |14:17:11.192 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to on port 48045 index 321392 
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/TCP 

15898039.001 |14:16:48.469 |AppInfo  |//SIP/SIPUdp/wait_SdlDataInd: Incoming SIP UDP message size 622 from[32784]:
SIP/2.0 404 Not Found

RTMT should detect these types of messages from the logs and send out alerts.

Enhancement request
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.