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Cisco Bug: CSCvu55829 - Jabber for Mac cannot register softphone using IPv6

Last Modified

Jun 15, 2020

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

12.8(2)

Description (partial)

Symptom:
Phone services are not connecting using IPv6.

Conditions:
Log show errors about getting local IP address: [/telephonyservice/ECCHttpHelper.cpp(436)] [jcf.tel.ecc.http] [getLocalIpAddress] - Failed to deduce local ip address, return empty string
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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