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Cisco Bug: CSCvu53896 - PCA 12.1 SP 3- CUCM's are partially managed with reason "Partial Discovery-syslog configuration"

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

12.1SP3

Description (partial)

Symptom:
PCA 12.1 Sp 3  - CUCM's are partially managed with reason "Partial Discovery-syslog configuration". Other symptoms include pub being discovered as a sub.

Regression of CSCvj72284


Traces from /opt/emms/emsam/log/Inventory/DeviceDiscover_InventoryManagement
14-May-2020|20:02:49.933|INFO |DeviceDiscover_InventoryManagement|pool-5-thread-1|dcWithPattern - profile name: P-CMPUB-101

14-May-2020|20:02:52.472|DEBUG|DeviceDiscover_InventoryManagement|pool-5-thread-1|com.cisco.nm.emms.inv.access.core.AbstractDeviceAccessProcessor|setCommonProperties|267| cdpGlobalDeviceId2 for device 172.27.179.11 is p-cmpub-101.adesa.com

14-May-2020|20:02:52.511|DEBUG|DeviceDiscover_InventoryManagement|pool-5-thread-1|preDiscoveryBlock() : Device 172.27.179.11 has cdpGlobalDeviceId = P-CMPUB-101.adesa.com.adesa.com

14-May-2020|20:04:50.927|INFO |DeviceDiscover_InventoryManagement|pool-5-thread-2|com.cisco.nm.emms.inv.InventoryDiscovery|updateSyslogPubSub|868| UpdateSyslogPubSub():172.27.179.11
14-May-2020|20:04:50.927|INFO |DeviceDiscover_InventoryManagement|pool-5-thread-2|com.cisco.nm.emms.inv.InventoryDiscovery|getRemoteServerCount|749| getRemoteServerCount():172.27.179.11
14-May-2020|20:04:51.094|DEBUG|DeviceDiscover_InventoryManagement|pool-5-thread-2|com.cisco.nm.emms.inv.InventoryDiscovery|getRemoteServerCount|778| getRemoteServerCount() versionResult: []
14-May-2020|20:04:51.094|INFO |DeviceDiscover_InventoryManagement|pool-5-thread-2|com.cisco.nm.emms.inv.InventoryDiscovery|configurePartiallyManaged|1066| ConfigurePartiallyManaged ::172.27.179.11
14-May-2020|20:04:51.094|INFO |DeviceDiscover_InventoryManagement|pool-5-thread-2|com.cisco.nm.emms.inv.InventoryDiscovery|getRemoteServerCount|749| getRemoteServerCount():172.27.179.11
14-May-2020|20:04:51.259|DEBUG|DeviceDiscover_InventoryManagement|pool-5-thread-2|com.cisco.nm.emms.inv.InventoryDiscovery|getRemoteServerCount|778| getRemoteServerCount() versionResult: []
14-May-2020|20:04:51.259|DEBUG|DeviceDiscover_InventoryManagement|pool-5-thread-2|com.cisco.nm.emms.inv.InventoryDiscovery|configurePartiallyManaged|1085| getRemoteServerCount list is null so, statusupdatewith Partially Managed.Syslog Configuration missing on the device.

14-May-2020|20:02:52.836|DEBUG|DeviceDiscover_InventoryManagement|pool-5-thread-1|com.cisco.nm.emms.inv.access.core.DeviceAccessLevelDiscovery$MyWorkItem|updateDeviceToDB|400| probeAccessLevel() : AccessLevelDiscovery Completed for CmDevice :: CmDevice[accessProfileId=331,admGroupId=0,cdpGlobalDeviceId=P-CMPUB-101.adesa.com.adesa.com,cliAccessLevel=NONE,credentialId=4568,deployTime=2020-05-14 20:02:49.189,deviceType=CUCM,discovering=false,duplicationOf=0,errorCode=ACCESS_LEVEL_DISCOVERY_SUCESSFUL,errorDetails=<table border = "0"><tr> => P-CMPUB-101; Successful;SNMP: RO; HTTP: RO JTAPI: NONE <br/></tr></table>,errorIndex=0,hostName=p-cmpub-101.adesa.com,httpAccessLevel=RO,ipAddress=172.27.179.11,ipslaRole=UNSUPPORTED,isDiscoveryPending=true,isNated=false,jtapiAccessLevel=NONE,lastUpdated=2020-05-14 20:02:49.205111,mgmtStatus=ACCESSIBLE,partOfvCenter=NONE,perfmonRole=UNSUPPORTED,platform=,privateIP=172.27.179.11,reportingapiAccessLevel=NONE,snmpAccessLevel=RO,software=CUCM,statusReason=Device is accessible. Add JTAPI credentials,sysDescr=Linux release:3.10.0-862.11.6.2.el7.x86_64 machine:x86_64,sysName=,sysOID=1.3.6.1.4.1.9.1.cucm,totalErrorDetails=<table border = "0"><tr> => P-CMPUB-101; Successful;SNMP: RO; HTTP: RO JTAPI: NONE <br/></tr></table>,uniqueDeviceId=P-CMPUB-101.adesa.com.adesa.com,version=12.5.1.11900-146,visibility=NOT_APPLICABLE,xmpDeviceId=0,displayName=172.27.179.11,entityType=com.cisco.nm.emms.model.CmDevice,isManaged=true,modified=false,props={PROP_HOST_NAME=p-cmpub-101},instanceId=4570566,authEntityId=4570566,authEntityClass=-124243577,_orderedListOEIndex=<Integer>,_creationOrderIndex=<Integer>,instanceVersion=0]

Conditions:
Tested on the following setup.

PCA 123. SP 3 es 4
CUCM 12.5.1.11900-146
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