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Cisco Bug: CSCvu53267 - Failed Identification Test for C9600-SUP-1 log message appearing after bootup

Last Modified

Oct 12, 2020

Products (2)

  • Cisco Catalyst 9600 Series Switches
  • Cisco Catalyst 9600 Series Switches

Known Affected Releases

16.12.2 16.12.3

Description (partial)

Cat9600 system [standalone chassis with redundant supervisors or StackWise Virtual pair] might print the following log message upon bootup

Failed Identification Test for C9600-SUP-1. The module <SERIAL_NUMBER> on the slot <SLOT_NUMBER> may not be a genuine Cisco product. Cisco warranties and support programs only apply to genuine Cisco products. If Cisco determines that your insertion of non-Cisco memory SPA cards, Power Supplies, Fan Tray or other modules into a Cisco product is the cause of a support issue, Cisco may deny support under your warranty or under a Cisco support program.

Cat9600 setup with SUP-1
no specific human-driven trigger is needed
this is more often seen with 16.12.x releases however other software releases are susceptible to this as well
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