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Cisco Bug: CSCvu52699 - Intersight HX cluster node inventory is not updated after HX node / server replacement

Last Modified

Jul 02, 2020

Products (1)

  • Cisco HyperFlex HX-Series

Known Affected Releases

3.5(2h)

Description (partial)

Symptom:
User can observe following symptoms after replacing Hyperflex server systemboard. 

 1) Intersight UI - Node is not listed in Hyperflex cluster detailed inventory view page 
 2) Change of License tier for Hyperflex cluster will fail and reverts back to old value ( example - If changing from Base to Essentials , it will fail and remain at Base ) 

From API, user can notice that the hyperflex.Node ( server ) object has old server serial number and PhysicalServer object has null value  
https://intersight.com/apidocs/hyperflex/Node/model/

UCSM, UCSM inventory in Intersight has updated new server details and issue is only with HX inventory in Intersight.

HXDP Zookeeper is not updated with correct ( new ) Serial Number

Conditions:
Hyperflex system registered with Intersight 
Intersight Inventory mismatch happens after replacing server systemboard

Check HXDP ZooKeeper  has the OLD Serial Number 

Launch HyperFlex UI API -   hx-connect/apiexplorer 
select " Core APIs > Inventory Discovery  > /hypervisor/hosts " get output to verify the serial number.
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