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Cisco Bug: CSCvu52479 - nbproxy process crash resulting in fabric interconnect reboot

Last Modified

Oct 14, 2020

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

4.0(1a)

Description (partial)

Symptom:
Customer lost all SAN and LAN traffic to his directly attached RackServers and to his Blade Servers.
The outage was about 14 min.

Conditions:
[PID        ] UCS-FI-6454
[Versions   ] UCSM: 4.0(4e)A | FI-A: 4.0(4e)A | FI-B: 4.0(4e)A | Catalog: 4.0(4f)T


----- reset reason for Supervisor-module 1 (from Supervisor in slot 1) ---
1) At 984830 usecs after Tue May 19 22:14:17 2020
    Reason: Reset triggered due to HA policy of Reset
    Service: nbproxy hap reset
    Version: 7.0(3)N2(4.04c)

Service: nbproxy
Description: Netbroker Proxy
Executable: /isan/bin/nbproxy

Started at Tue Feb 18 23:32:04 2020 (426994 us)
Stopped at Tue May 19 22:14:05 2020 (667852 us)
Uptime: 90 days 22 hours 42 minutes 1 seconds

Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_HEARTBEAT (9)
Last heartbeat 155.82 secs ago
System image name: 
System image version: 7.0(3)N2(4.04c) 

PID: 1512 
Exit code: signal 6 (no core)

Threads: 1024 1023 916

CWD: /bootflash/sysdebug/coremgmt/work

RLIMIT_AS:    4294967295

Virtual Memory:

    CODE      1002C000 - 10063E18
    DATA      10064000 - 10064880
    BRK       115C0000 - 11601000
    STACK     FFFF27B0
    TOTAL     704504 KB

Tue May 19 22:14:05 2020 (678584 us) 
MTS node 4: state changed from 'active alone' to 'transition_offline'


Tue May 19 22:14:05 2020 (690694 us) 
MTS node 4: state changed from 'transition_offline' to 'offline'


Tue May 19 22:14:05 2020 (690699 us) 
MTS state 'offline': last_sync_msg opc=0, seq_no=0x0, next_seqno=0x0


Tue May 19 22:18:30 2020 (540013 us) 
smhb_sm_reg: Sysmgr registering with KLM at 4294909610, pid 21161 hb_intvl 60 max_hb_loss 4


Tue May 19 22:18:30 2020 (541519 us) 
MTS state 'offline': last_sync_msg opc=0, seq_no=0x0, next_seqno=0x0


Tue May 19 22:18:30 2020 (541608 us) 
MTS node 4: state changed from 'offline' to 'supervisor'
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