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Cisco Bug: CSCvu52383 - Unable to run omp and IP route commands, vEDGE gets hang

Last Modified

Jun 12, 2020

Products (1)

  • Cisco XE SD-WAN Routers

Known Affected Releases

16.10.3a

Description (partial)

Symptom:
When It tries to run "show sdwan omp routes", "traceroute", or any "ip command" to further troubleshoot IP issue or gather more information, cEdge router hangs.

Conditions:
Version          | 16.10.3a
Model            | ISR4451-X/K9

Memory & CPU utilization look good:
Memory
Head      Total(b)        Used(b)     Free(b)         Lowest(b)   Largest(b)
Processor  7FC34EC2E010   8,119,096,648   372887624   7,746,209,024   778952272   7340031908
 lsmpi_io  7FC34DF961A8   6295128         6294304     824             824         412
Dynamic heap limit(MB) 7000 	 Use(MB) 0


CPU
CPU utilization for five seconds:  4%, one minute:  4%, five minutes:  2%
Core 0: CPU utilization for five seconds: 19%, one minute:  7%, five minutes:  3%
Core 1: CPU utilization for five seconds:  2%, one minute:  1%, five minutes:  0%
Core 2: CPU utilization for five seconds: 11%, one minute:  7%, five minutes:  3%
Core 3: CPU utilization for five seconds:  3%, one minute:  1%, five minutes:  0%
Core 4: CPU utilization for five seconds: 10%, one minute: 10%, five minutes:  4%
Core 5: CPU utilization for five seconds:  1%, one minute:  0%, five minutes:  0%
Core 6: CPU utilization for five seconds:  7%, one minute:  9%, five minutes:  3%
Core 7: CPU utilization for five seconds:  2%, one minute:  1%, five minutes:  0%
   Pid    PPid    5Sec    1Min    5Min  Status        Size  Name                  
--------------------------------------------------------------------------------
 22766   22297     14%      2%      0%  S        505180160  smand                 
 24467   19866      7%      1%      1%  S       3761078272  linux_iosd-imag       
 14054   14048      4%     10%      2%  S        980729856  confd                 
 30639   28413      3%      0%      0%  S       3754512384  cpp_cp_svr            
 16954   16203      1%      1%      1%  S        961601536  bsm
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