Preview Tool

Cisco Bug: CSCvu52040 - ASR1k after upgrade to 16.9.4 ESP40 shows as "unknown"

Last Modified

Jul 25, 2020

Products (1)

  • Cisco ASR 1000 Series Aggregation Services Routers

Known Affected Releases


Description (partial)

The ESP40 on ASR1004 will show as "unknown" however under show platform the status is "ok", no service is affected and the ESP40 is working as expected.

------------------ show inventory ------------------

NAME: "module F0", DESCR: "Cisco ASR1000 Embedded Unknown Services Processor"
PID: ASR1000-FP-UNKNOWN, VID:      , SN:

------------------ show platform ------------------

Chassis type: ASR1004

Slot      Type                State                 Insert time (ago)
--------- ------------------- --------------------- -----------------
R0        ASR1000-RP2         ok, active            01:20:19
F0        ASR1000-ESP40       ok, active            01:20:19 

Slot      CPLD Version        Firmware Version
--------- ------------------- ---------------------------------------
R0        14111801            16.3(2r)
F0        1003190E            16.3(2r)

Upgrade to IOS-XE 16.9.4
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.