Guest

Preview Tool

Cisco Bug: CSCvu49299 - Direct preview Campaign shows incorrect timezone on the configuration page

Last Modified

Jun 19, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

11.6(2)SU0.6

Description (partial)

Symptom:
When the camaign start time and end time is configured as per indicated timezone (i.e. GMT) the outbound campaign actually uses Summer Time during daylight savings. So the outbound campaign begins/ends early.

Conditions:
This happens for UCCX Systems in timezones that follow Daylight Savings Time when using Outbound Campaigns.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.