Guest

Preview Tool

Cisco Bug: CSCvu49227 - EPNM5.0 Openstack: Failed to run report Unable to retrieve Interface Out Traffic Graph Report Data

Last Modified

Jun 11, 2020

Products (1)

  • Network Level Service

Known Affected Releases

5.0(0.0.105)

Description (partial)

Symptom:
1)	Login EPNM Hurricane 105 (build 322) on top of OpenStack platform.
2)	Go to Reports / CE Performance / Interface Graphs / Interface Graphs / Interface Out Traffic Graph, in below Report Criteria, if you choose  All Location > All Devices > All Interfaces and Reporting Period: Last 1 Day, then click Save and Run, you will see below error, but it’s not 100% reproducible, sometimes it displays results well, without this error.

I see below errors occur in ncs-0-0.log

06/03/20 06:50:12.762 ERROR [system] [https-jsse-nio-443-exec-30] THROW
java.sql.SQLException: ORA-08103: object no longer exists

        at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)
        at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)
        at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1059)
        at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522)
        at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257)
        at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:587)
        at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:225)

Conditions:
1)	Login EPNM Hurricane 105 (build 322) on top of OpenStack platform.
2)	Go to Reports / CE Performance / Interface Graphs / Interface Graphs / Interface Out Traffic Graph, in below Report Criteria, if you choose  All Location > All Devices > All Interfaces and Reporting Period: Last 1 Day, then click Save and Run, you will see below error, but it’s not 100% reproducible, sometimes it displays results well, without this error.

I see below errors occur in ncs-0-0.log

06/03/20 06:50:12.762 ERROR [system] [https-jsse-nio-443-exec-30] THROW
java.sql.SQLException: ORA-08103: object no longer exists

        at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)
        at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)
        at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1059)
        at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522)
        at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257)
        at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:587)
        at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:225)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.