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Cisco Bug: CSCvu48695 - Unable to answer from Finesse Desktop for Call By Call Mode

Last Modified

Jul 17, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

11.6(2) 12.5(1)

Description (partial)

Symptom:
In Extend and Connect Call By Call Mode, the error "Cannot perform operation. Error Code: CTI-22" when answers the inbound call in Finesse Desktop. No issue if answers at the Remote Phone.

Conditions:
NA
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