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Cisco Bug: CSCvu48146 - Enhance HA Mechanism to monitor and enable the right DB instances

Last Modified

Aug 07, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.7(0.0) 3.7(1)

Description (partial)

Symptom:
Editing or adding a new building, or site, to an existing site will fail giving an internal error message, following an upgrade of Prime Infrastructure from 3.4 to 3.7.  Following is a snippet of the log, for reference:

Caused by: com.cisco.wnbu.server.common.errors.InternalException: Failed creating group xxxxxxxx under parent group 2079077002 for xxxxxx > xxxxxxxx failed on java.lang.RuntimeException
	at com.cisco.server.services.MapService.createServiceDomain(MapService.java:4825)
	at com.cisco.server.services.MapService$$FastClassBySpringCGLIB$$6f0f0e20.invoke(<generated>)

Conditions:
This was observed in an installation that was upgraded from Prime Infrastructure 3.4 to 3.7
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