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Cisco Bug: CSCvu46644 - UCCX: Appadmin show Cluster Status Out of Service without proper logs

Last Modified

Jun 09, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.5(1)ES1

Description (partial)

Symptom:
Cloud Connect Registered from Control Hub.
CCX Appadmin page shows Cluster Status Out of Service post cloud connect registration.

2020-05-28 23:38:55.697 IST(+0530) ApiGateway-configChange-1 [ ] [ ] default ERROR  CatalogServiceUtils [ ] CatalogServiceUtils.java:53 - Failed to obtain service URL for wcc-analyzer-api from catalog api response. java.util.NoSuchElementException: Predicate does not match for Optional.empty
        at com.jasongoodwin.monads.Success.filter(Try.java:160)
        at com.cisco.cjbu.hybrid.apigateway.CatalogServiceUtils.lambda$null$5(CatalogServiceUtils.java:51)
        at java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:184)
        at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
        at java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:948)
        at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482)
        at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472)
        at java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:151)
        at java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:174)
        at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
        at java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:418)
        at com.cisco.cjbu.hybrid.apigateway.CatalogServiceUtils.lambda$getBaseUrlsPerService$6(CatalogServiceUtils.java:49)
        at com.jasongoodwin.monads.Try.ofFailable(Try.java:19)
        at com.cisco.cjbu.hybrid.apigateway.CatalogServiceUtils.getBaseUrlsPerService(CatalogServiceUtils.java:46)

Conditions:
UCCX 12.5.1.10000-31 (ES01-30)
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