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Cisco Bug: CSCvu45707 - SSO doesnt work after in-line upgrade

Last Modified

Aug 05, 2020

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases


Description (partial)

SSO doesnt work after upgrade to 12.6SU2

Steps to reproduce:
1. Upgrade PCP from 12.6 SU1 to 12.6SU2
2. Try SSO setup wizard.
3. It fails in Test SSO with the "Internal Server error"

Below is the error in Jboss

2020-05-30 15:02:28,124 ERROR [io.undertow.request] (default task-60) UT005023: Exception handling request to /ssosp/saml/login: java.lang.ExceptionInInitializerError
        at        at
        at java.lang.Class.forName(
        at com.sun.identity.plugin.configuration.ConfigurationManager.getConfigurationInstance(
        at com.sun.identity.plugin.configuration.ConfigurationManager.getConfigurationInstance(
        at com.sun.identity.saml2.meta.SAML2MetaManager.<clinit>(

Reproducible: Always
Build: 12.6SU2

Upgrade from 12.6/12/6Su1 to 12.6SU2
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