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Cisco Bug: CSCvu45707 - SSO doesnt work after in-line upgrade

Last Modified

Aug 05, 2020

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

12.6SU2

Description (partial)

Symptom:
SSO doesnt work after upgrade to 12.6SU2

Steps to reproduce:
1. Upgrade PCP from 12.6 SU1 to 12.6SU2
2. Try SSO setup wizard.
3. It fails in Test SSO with the "Internal Server error"

Below is the error in Jboss

2020-05-30 15:02:28,124 ERROR [io.undertow.request] (default task-60) UT005023: Exception handling request to /ssosp/saml/login: java.lang.ExceptionInInitializerError
        at com.cisco.cpi.sso.saml.sp.security.metadata.MetadataManager.init(MetadataManager.java:73)        at com.cisco.cpi.sso.saml.sp.security.metadata.MetadataManager.getInstance(MetadataManager.java:34)
..
        at java.lang.Class.forName(Class.java:264)
        at com.sun.identity.plugin.configuration.ConfigurationManager.getConfigurationInstance(ConfigurationManager.java:66)
        at com.sun.identity.plugin.configuration.ConfigurationManager.getConfigurationInstance(ConfigurationManager.java:53)
        at com.sun.identity.saml2.meta.SAML2MetaManager.<clinit>(SAML2MetaManager.java:104)


Reproducible: Always
Build: 12.6SU2

Conditions:
Upgrade from 12.6/12/6Su1 to 12.6SU2
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