Guest

Preview Tool

Cisco Bug: CSCvu44397 - Internal: BEMS01091933 [New] THE THEATER OF YOUR MIND 688986500 When clicking on "start a meeting

Last Modified

Jun 15, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS40.4.10

Description (partial)

Symptom:
When clicking on "start a meeting" on Webex meetings app (on MAC), it chashes. 
 
After several attempts at reopening the app and clicking on start a meeting (all of which resulted in crashes).

-User currently on Webex version 40.4.10

Conditions:
-Customer installed the latest Webex meetings on my mid-2015 15" MacBookPro running 10.14.6 issue continues on MAC OS 10.15.5

-Checked the wbt client log and we can see that last messages are:

app caught signal, sig = 8

app caught signal stack 0 Meeting Center
0x0000000101dcc205 Z13signalHandleri + 99, sigid = 8

app caught signal stack 1 libsystem_platform.dylib
0x00007fff5a856b5d sigtramp + 29, sigid = 8
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.