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Cisco Bug: CSCvu41272 - PCCE 12.5 - CVP CA signed WSM certificate exchange

Last Modified

Jun 29, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
In the PCCE administration guide for CVP CA signed certificate exchange, it is mentioned to use first name and last name in below format.

What is your first and last name?
[Unknown]: <specify the CVP host name appended with "wsm"> E.g cisco-cvp-211_wsm

But if we generate the certificate in mentioned format and upload in AW, catalina logs give the following error.

27-May-2020 11:08:50.598 INFO [ajp-nio-127.0.0.1-8009-exec-10] org.apache.shindig.gadgets.http.BasicHttpFetcher.fetch Got Exception fetching https://cvpserver.domain.com:8111/cvp-orm/rest/reporting/config?time=1590595730382 - 204ms
javax.net.ssl.SSLException: Certificate for <cvpserver.domain.com> doesn't match common name of the certificate subject: cvpserver_wsm

Conditions:
When generating the certificate in the format servername_wsm
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