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Cisco Bug: CSCvu40692 - ErrorCode:15 - Error Searching for Object with key: networkId - did not retrieve a subscriber

Last Modified

Jul 06, 2020

Products (1)

  • Cisco Policy Suite for Mobile

Known Affected Releases

19.4.0

Description (partial)

While running SOAP API test suite, we encounter this issue many times and multiple test cases were failed.

Symptom:
ErrorCode:15 - Error Searching for Object with key: networkId  - did not retrieve a subscriber will be thrown in CreateSubscriberResponse

Conditions:
If we try to create subscriber with balance using soap api in GR active/active setup, we see this issue intermittently.

This errorcode is coming especially when we sent the soap API request to local SITE A and SPR primary member should be in remote site - SITE B.
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