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Cisco Bug: CSCvu39588 - Jabber contact resolution re-ordering connecting over MRA (UDS) vs internal (CDI)

Last Modified

May 27, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.7(1)

Description (partial)

Symptom:
Internally, Jabber is resolving contacts via LDAP and displays contact information in the order

Work Number
Work Email (directory URI)
Mobile

Over MRA via UDS it displays like below:

Work Email (directory URI)
Work Number
Mobile

There isnt an option to re-order the contact fields to keep the display consistent whether internal or over MRA. This enhancement is to provide an option to re-order contact order preference the way customer requires it to display.

Conditions:
Jabber resolves contacts connecting internally via LDAP and externally over MRA via UDS
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
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