Preview Tool

Cisco Bug: CSCvu39588 - Jabber contact resolution re-ordering connecting over MRA (UDS) vs internal (CDI)

Last Modified

May 27, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

Internally, Jabber is resolving contacts via LDAP and displays contact information in the order

Work Number
Work Email (directory URI)

Over MRA via UDS it displays like below:

Work Email (directory URI)
Work Number

There isnt an option to re-order the contact fields to keep the display consistent whether internal or over MRA. This enhancement is to provide an option to re-order contact order preference the way customer requires it to display.

Jabber resolves contacts connecting internally via LDAP and externally over MRA via UDS
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.