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Cisco Bug: CSCvu39357 - MFT is not supported via XMPP federation for Jabber

Last Modified

May 28, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.8(2)

Description (partial)

Symptom:
If a Jabber user tries to use MFT (for example to share a screenshot) to an XMPP federated Jabber contacts, the user will get a "Cannot download Screenshot" error and the image/file will never load.

This happens because the MFT feature is not supported for XMPP federated contacts regardless if the federation was done via MRA or not.

Conditions:
Jabber users trying to share files/screenshots via MFT to XMPP federated contacts will fail.

The XMPP federation method used between the IM&P cluster (via MRA or not) nodes does not matters.
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