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Cisco Bug: CSCvu39357 - MFT is not supported via XMPP federation for Jabber

Last Modified

May 28, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

If a Jabber user tries to use MFT (for example to share a screenshot) to an XMPP federated Jabber contacts, the user will get a "Cannot download Screenshot" error and the image/file will never load.

This happens because the MFT feature is not supported for XMPP federated contacts regardless if the federation was done via MRA or not.

Jabber users trying to share files/screenshots via MFT to XMPP federated contacts will fail.

The XMPP federation method used between the IM&P cluster (via MRA or not) nodes does not matters.
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