Guest

Preview Tool

Cisco Bug: CSCvu37873 - ISE: Clicking on Details of an Unknown NAD Alarm shows an error

Last Modified

Oct 06, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.7(0.356) 3.0(0.317)

Description (partial)

Symptom:
The Unknown NAD alarm generated on ISE shows as option to click for more details but when clicked on it, throws the following error:

No Data available for this record. Either the data is purged or authentication for this session record happened a week ago.
Or if this is an 'PassiveID' or 'PassiveID Visibility' session, it will not have authentication details on ISE but only the session.

Conditions:
Radius request received from an Unknown NAD triggering an alarm on the dashboard.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.