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Cisco Bug: CSCvu37567 - chat bubble not visible when Jabber calls to CMS cospace.

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.8(1) 12.8(2)

Description (partial)

Symptom:
No chat bubble seem when calling to CMS cospace.
Selecting "Show in new window" sometimes shows the chat bubble on the top-right of window but not always.

Additionally when select "Show in new window" the font sizes of the participant label is not consistent (fonts larger for lower participant on the list).

Conditions:
Jabber1 and Jabber2 calling CMS cospace.
When both clients join the conference, they see the participant list as active control is used.
On both clients we don't see the chat bubble.
Jabber1 selects "show participant in new window", chat bubble doesn't always appear.
On Jabber1 the participant label fonts are inconsistent (some bigger than others).
Jabber2 view is unchanged.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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