Guest

Preview Tool

Cisco Bug: CSCvu36561 - Crash observed on UP at smgr_uplane_update_edr_references_in_all_rbases

Last Modified

Oct 14, 2020

Products (1)

  • Cisco PGW Packet Data Network Gateway

Known Affected Releases

21.18.11.77427 21.18.7.77000 21.19.n2 21.19.n2.75874

Description (partial)

Symptom:
sessmgr crash on UPF

********************* CRASH #02 ***********************
SW Version          : 21.19.n2.75874
Similar Crash Count : 9
Time of First Crash : 2020-May-22+20:40:15

Fatal Signal 11: 11
  PC: [04705d89/X] smgr_uplane_update_edr_references_in_all_rbases()
  Faulty address: 0x8
  Signal from: kernel
  Signal detail: address not mapped to object
  Process: card=1 cpu=0 arch=X pid=7360 cpu=~0% argv0=sessmgr
  Crash time: 2020-May-23+03:40:15 UTC
  Recent errno: 11 Resource temporarily unavailable
  Build_number: 75874
  Stack (12296@0x0xffc9a000):
    [04705d89/X] smgr_uplane_update_edr_references_in_all_rbases() sp=0xffc9a7f8
    [048f0d33/X] smgr_uplane_config_edr_format() sp=0xffc9a898
    [048f1496/X] smgr_uplane_handle_config_edr_format() sp=0xffc9a9e8
    [0cf0c6a8/X] sn_msg_arriving_handle() sp=0xffc9cad8
    [0ceeafb6/X] sn_loop_run() sp=0xffc9cf88
    [0cbc0155/X] main() sp=0xffc9cff8
  Registers:

Conditions:
Attach
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.