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Cisco Bug: CSCvu36264 - Incoming call alert configuration for Jabber while DND is enabled

Last Modified

Jun 03, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.0(0)

Description (partial)

Symptom:
When the integration between UCM and IM&P is done with the PUBLISH trunk, setting the status to DnD on Jabber will be reflected on the device configuration page on UCM.
For a CSF device, the DND option has Ringer Off as the only option. But then you have multiple choice of DND Incoming Call Alert.
While for Jabber for mobile, the only possible option for DND option is Call Reject
In the documentation of the phone configuration page we have:
"For mobile devices and dual-mode phones, you can only choose the Call Reject option. When you activate DND Call Reject on a mobile device or dual-mode phone, no call information gets presented to the device."

the enhancement asked is for Jabber mobile is to have the same options as for CSF

Conditions:
Jabber for mobile
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