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Cisco Bug: CSCvu36239 - Un-registration pre-requisite about the online status of Cloud Connect is not documented

Last Modified

Jun 29, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
1. Cloud connect dataconn status carries the FMS registration details even after unregistration
2. API requests to config updates fails with 401 un-authorized errors

Conditions:
Unregister on Control hub succeeded whereas during that time CCX must have been not reachable to update the registration status.
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