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Cisco Bug: CSCvu34662 - WWP cannot reopen DB for more than 30s, causing Recording to not appear on the Recordings Page

Last Modified

Sep 14, 2020

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

4.0MR1 4.0MR2

Description (partial)

WWP cannot reopen DB, causing Recording to not appear on the Recordings Page
Because DB average response time is high, so wwpsvr close the database and quit the db thread.
But after that can't reopen the database successfully again and again, so more and more db record is cached in memory about 103143 at last. So, NBR report could not be produced.

Eureka logs on Admin/Web VM:
Warning:DB average response time is high
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