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Cisco Bug: CSCvu34064 - Admin Guide for 3.0 - "Expanding System Capacity" section need change

Last Modified

Jun 22, 2020

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

3.0

Description (partial)

Symptom:
Admin Guide for 3.0 - "Expanding System Capacity" section need change

Conditions:
The following section in Administration Guide for CWMS 3.0 is not correct:
>>> Obtain the base version Open Virtualization Archive (OVA) file that was used to install the system. For example, if the initially deployed version is 2.8, obtain the base version 2.8.1.12 OVA.
Example: Assume that you initially deployed the system by using the 2.8.1.12 OVA, and over time you updated to the 3.0.1.27 version. If you use the 3.0.1.27 OVA file to expand the system, the process will fail with the following message:
"The primary system is a different version than the Internet Reverse Proxy virtual machines. Redeploy the Internet Reverse Proxy virtual machines by using the same OVA file used to deploy the primary system."
For this example, you must use the 2.8.1.12 OVA file to expand the system. <<<
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