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Cisco Bug: CSCvu33508 - All services are stopped on ASA 5555 and crypto archive file is created.

Last Modified

Jul 21, 2020

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

99.12(3.1)

Description (partial)

Symptom:
>>crypto archive file is created every time when issue happens.
>>Logs which are seen in the ASA console at the time of issue:

%ASA-4-402125: CRYPTO: The ASA hardware accelerator Admin5 ring timed out (Desc= 0xDD61F580, CtrlStat= 0x4100, ResultP= 0x38B6DE30, ResultVal= 255, Cmd= 0x101, CmdSize= 32768, Param= 0x4, Dlen= 304, DataP= 0x42965F30, CtxtP= 0x0, SWReset= 163)
%ASA-4-402123: CRYPTO: The ASA hardware accelerator encountered an error (Unknown Error, code= 0x7F) while executing the command Generate Random Number (0x101).
%ASA-4-402127: CRYPTO: The ASA is skipping the writing of latest Crypto Archive File as the maximum # of files ( 5 ) allowed have been written to < disk0:/crypto_archive >. Please archive & remove files from < disk0:/crypto_archive > if you want more Crypto Archive Files saved

%ASA-4-402125: CRYPTO: The ASA hardware accelerator Admin5 ring timed out (Desc= 0xDD61F580, CtrlStat= 0x4100, ResultP= 0x38B6DE30, ResultVal= 255, Cmd= 0x101, CmdSize= 32768, Param= 0x4, Dlen= 304, DataP= 0x42965F30, CtxtP= 0x0, SWReset= 164)
%ASA-4-402123: CRYPTO: The ASA hardware accelerator encountered an error (Unknown Error, code= 0x7F) while executing the command Generate Random Number (0x101).
%ASA-4-402127: CRYPTO: The ASA is skipping the writing of latest Crypto Archive File as the maximum # of files ( 5 ) allowed have been written to < disk0:/crypto_archive >. Please archive & remove files from < disk0:/crypto_archive > if you want more Crypto Archive Files saved

Conditions:
>>We are not able to find the condition which is causing the issue
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