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Cisco Bug: CSCvu32277 - IMP CUP Admin login credential mismatch with CUCM CCM Admin causing Presence HA Status error

Last Modified

Jun 26, 2020

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases


Description (partial)

If IMP CUP Admin credentials do not match with CCM Admin credentials, HA STATUS from CUCM may fail with the below error:

Error: [4561] Error retrieving HA status information from the IM and Presence Server

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