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Cisco Bug: CSCvu32072 - HTTP Status 500 -error at phone config page

Last Modified

Aug 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.18900.92) 12.5(1.13900.92) 14.0(0.98000.1024)

Description (partial)

Symptom:
HTTP Status 500 -error at phone config page

Conditions:
Goto ccmadmin - Device - Phone - Add new - select cisco 9971 model - create a phone - Now click speed dial (no:3) under modified items .
Speed Dial Configuration window will open .
Now click the speed dial (no:4) under modified items. Same speed dial configuration window will refresh. Now enter speed dial number in the speed dial configuration window and then click save. It will throw "The attempted action was a violation of security protocols and will not be allowed" error.
Now close the speed dial configuration window.
Getting https500 error at phone configuration page.
It was working fine on 10.5 cucm. Issue is seen on 11.5SU8,12.5SU3 and 14
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