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Cisco Bug: CSCvu32062 - Unable to import Request Service

Last Modified

Aug 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.18900.92) 12.5(1.13900.92) 14.0(0.98000.1021)

Description (partial)

Symptom:
Unable to import Request Service

Conditions:
Go to ccmadmin - Call Routing - Call Control Discovery:

1. Partition - Create a partition

2. Requesting service - enter name and select the partition from dropdown - click save.

Go to BAT - Import/Export - Export - Select Requesting Service - Click check dependency - Run immediately - Submit.

Now download the tar file and then upload it.

Delete the created requesting service from the CCD Requesting Service Configuration page.

Go to import/export - import - select the uploaded tar file - select all - submit the job.

In job scheduler page it shows "Cannot insert a null into column (safservicetrunkmap.fkdevice). or "Only SAF enabled ICT trunk or Call Control Discovery SIP trunk can be assigned to SAF services. "" error.
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