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Cisco Bug: CSCvu31664 - LC stuck in SW_INACTIVE STATE

Last Modified

May 26, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases

7.3.1.BASE

Description (partial)

Symptom:
ASR-9901-LC stuck in SW_INACTIVE.
The trigger is power off/on or reload all location.


RP/0/RSP0/CPU0:ios#sh platform

Node              Type                       State             Config state
--------------------------------------------------------------------------------
0/RSP0/CPU0       ASR9901-RP(Active)         IOS XR RUN        NSHUT
0/FT0             ASR-9901-FAN               OPERATIONAL       NSHUT
0/FT1             ASR-9901-FAN               OPERATIONAL       NSHUT
0/FT2             ASR-9901-FAN               OPERATIONAL       NSHUT
0/0               ASR9901-LC                 SW_INACTIVE       NSHUT <<
0/PT0             A9K-AC-PEM                 OPERATIONAL       NSHUT

sysadmin-vm:0_RSP0# show platform detail
 
Platform Information for 0/0
PID :               ASR-9901-LC
Description :       "ASR 9901 Line card"
VID/SN :            V01
HW Oper State :     OPERATIONAL
SW Oper State :     SW_INACTIVE
Configuration :     "NSHUT RST"
HW Version :        1.0
Last Event :        HW_EVENT_OK
Last Event Reason : "HW Event OK"

Conditions:
ASR9901
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