Preview Tool

Cisco Bug: CSCvu29839 - IM not saved to offlinemsgs due to race conditions

Last Modified

Jun 02, 2020

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases


Description (partial)

++ User A sends User B multiple IM in a rapid rate
++ while User A is sending the IM, User B sign out of jabber
++ if a message is sent in split mili seconds before the user disconnect the following message is visible in the chat window "Your message could not be delivered. Instant Messaging Server is unavailable.	"

The new behaviour: Message is stored in the offlinemsgs  table.

++ User A send a considerable number of messages to user B rapidly while user B is logging out
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.