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Cisco Bug: CSCvu29607 - CPS 19.4, billCycle info not available in GetSubscriber API Resp for subscriber created with balance

Last Modified

Jul 06, 2020

Products (1)

  • Cisco Policy Suite for Mobile

Known Affected Releases

19.4.0

Description (partial)

Symptom:
Bill cycle information not present in Get subscriber request api

<se:Envelope xmlns:se="http://schemas.xmlsoap.org/soap/envelope/">
<se:Body>
<GetSubscriberResponse xmlns="http://broadhop.com/unifiedapi/soap/types">
<errorCode>0</errorCode>
<errorMessage>Request completed successfully</errorMessage>
<subscriber>
<id>00f00000d786fd575e973ff3</id>
<credential>
<networkId>525525598955</networkId>
</credential>
<service>
<code>ATT_MEX_IUSACELL</code>
<enabled>true</enabled>
<avp>
<code>PLAN_NAME</code>
<value>UNEFON_ILIMITADO_FREE</value>
</avp>
</service>
<balance>
<code>500MB_SN</code>
<deprovisioned>false</deprovisioned>
<quota>
<code>1GB_SN_1Month_rec</code>
<credit>
<id>_9x-18H87Eeqqltsb2UJZBQ</id>
<initialAmount>1073741824</initialAmount>
<amount>549453824</amount>
<reservedAmount>0</reservedAmount>
<startDate>2020-04-15T12:10:11.407-05:00</startDate>
<expirationDate>2020-04-15T23:59:59.999-05:00</expirationDate>
</credit>
<nextRefreshDate>2020-04-16T00:00:00.000-05:00</nextRefreshDate>
<recurrenceLimit>0</recurrenceLimit>
<totals>
<balance>549453824</balance>
<reserved>0</reserved>
<debited>524288000</debited>
</totals>
</quota>
<totals>
<balance>549453824</balance>
<reserved>0</reserved>
<debited>524288000</debited>
</totals>
</balance>
<status>ACTIVE</status>
<version>0</version>
</subscriber>
</GetSubscriberResponse>
</se:Body>
</se:Envelope>

Conditions:
While using the get subscriber request api mentioned below in 19.4

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:typ="http://broadhop.com/unifiedapi/soap/types">
<soapenv:Header/>
<soapenv:Body>
<typ:GetSubscriberRequest>
<audit>
<id>UserID</id>
<comment>Comment on request</comment>
</audit>
<typ:networkId>525525598955</typ:networkId>
<typ:returnSessions>true</typ:returnSessions>
<typ:returnBalances>true</typ:returnBalances>
<typ:includeExpiredData>true</typ:includeExpiredData>
<typ:excludeReservationsFromCreditTotal>true</typ:excludeReservationsFromCreditTotal>
</typ:GetSubscriberRequest>
</soapenv:Body>
</soapenv:Envelope>
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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