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Cisco Bug: CSCvu29434 - ISE2.6P6 services fail to initialize after reload on SNS 3655 PSN

Last Modified

Sep 19, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.6(0.906)

Description (partial)

Symptom:
show logging system ade/ADE.log tail while trying to start the application services will show:

2020-03-26T16:57:43.697565-05:00 pkl-isepsn2 root: notice:[application:operation:dbcontrol.sh] ISE Database processes already running
2020-03-26T16:57:43.699069-05:00 pkl-isepsn2 root: info:[application:operation:setanydbpw.sh] setanydbpw.sh: Waiting for DB to become available...
2020-03-26T16:57:44.717375-05:00 pkl-isepsn2 root: ISE Database listener not ready yet. Seconds left before timeout: 240
2020-03-26T16:57:45.730588-05:00 pkl-isepsn2 root: ISE Database listener not ready yet. Seconds left before timeout: 239

Also we will see below errors in the ADE.log
2020-04-24T12:26:08.402148-05:00 pkl-isepsn2 cfgbkup: SQL> ORA-00821: Specified value of sga_target 1008M is too small, needs to be at least 1072M
2020-04-24T12:26:08.402225-05:00 pkl-isepsn2 cfgbkup: SQL> Disconnected
2020-04-24T12:26:08.437457-05:00 pkl-isepsn2 cfgbkup:

Conditions:
When the Platform is SNS-3655-K9
NAME: "SNS-3655-K9 chassis", DESCR: "SNS-3655-K9 chassis"
PID: SNS-3655-K9 , VID: A0 , SN: WZP2351071V
Total RAM Memory: 97417000 kB
CPU Core Count: 24
CPU 0: Model Info: Intel(R) Xeon(R) Silver 4116 CPU @ 2.10GHz
CPU 1: Model Info: Intel(R) Xeon(R) Silver 4116 CPU @ 2.10GHz
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