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Cisco Bug: CSCvu28541 - PCCE 4K and 12K Data Source Configuration Should Note Case Sensitivity for Host-to-IP

Last Modified

May 28, 2020

Products (1)

  • Cisco Unified Intelligence Center

Known Affected Releases


Description (partial)

The steps to configure Data Sources for External HDS on PCCE 4K and 12K do not note if Host-to-IP is used for load balancing the Host name is case sensitive. This can lead to the Data Source testing as active but being unable to connect with the following error: The TCP/IP connection to the host AW-Primary, port 1433 has failed. Error: "AW-Primary. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall.".

Configuring Data Sources for External HDS on PCCE 4K and 12K with Host-to-IP entries (set cuic properties host-to-ip)
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