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Cisco Bug: CSCvu28229 - Prime Infrastructure Compliance Job produces a report but Idle Time Limit setting causes job to fail

Last Modified

Jun 12, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.7(1)

Description (partial)

Symptom:
When a Compliance Job is run, after a period of time, the job fails, no Violations Report is generated.

tail -F /opt/CSCOlumos/logs/ifm_compliance.log shows the job stuck at 99% until Idle Time Out is reached.

IFM_COMPLIANCE_INFO: [[com.cisco.ifm.compliance.auditjobmgmt.CreateAuditJob] jobId :: 12256477302 :: Audit job Status :: RUNNING :: percentageCompleted :: 99]

IFM_COMPLIANCE_INFO: [[com.cisco.ifm.compliance.auditjobmgmt.CreateAuditJob] Going to Sleep for seconds :-30 jobId :: 12256477302]

For 5 minute timeouts, the POLICY_GROUP_VIOLATIONS and POLICY_GROUP_VIOLATIONSDATA database tables get populated, but the ICOMPLIANCE_CHECK table does not.

For 15 minute timeouts, all 3 get populated and we can see the results.

Conditions:
Idle Time Limit accepts a value of 5 to 30 minutes.  Compliance jobs continue to run beyond 5 or 30 minutes.
Also, no report is seen after the job fails.
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