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Cisco Bug: CSCvu27781 - LC status in 'SW_INACTIVE and report VM define failed with error 'VM_MANAGER_ERR_UNABL' dumper file.

Last Modified

Oct 22, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases


Description (partial)

show platform shows 0/7 status in SW_INACTIVE, and report VM define failed with error 'VM_MANAGER_ERR_UNABLE', also have dumper file produced.

RP/0/RSP0/CPU0:ios#show platform
Thu Apr  9 08:23:44.260 UTC
Node              Type                       State             Config state
0/RSP0/CPU0       A9K-RSP5-SE(Active)        IOS XR RUN        NSHUT
0/RSP1/CPU0       A9K-RSP5-SE(Standby)       IOS XR RUN        NSHUT
0/FT0             ASR-9910-FAN               OPERATIONAL       NSHUT
0/FT1             ASR-9910-FAN               OPERATIONAL       NSHUT
0/0/CPU0          A99-12X100GE               IOS XR RUN        NSHUT
0/7               A99-12X100GE               SW_INACTIVE       NSHUT        <<<<<<< here is the issue

RP/0/RSP0/CPU0:ios#show logging
0/7/ADMIN0:Apr  9 08:06:19.831 : vm_manager[3935]: %INFRA-VM_MANAGER-3-MSG_RESOURCE_ALLOCATION_UNRECOVERABLE_ERROR : Allocation of a critical resource failed in vm_manager (Unable to connect to virtd daemon)
0/7/ADMIN0:Apr  9 08:06:21.408 : inst_agent[3866]: %INFRA-INSTAGENT-4-XR_PART_PREP_RESP : SDR/XR partition preparation completed successfully
0/7/ADMIN0:Apr  9 08:06:29.716 : sdr_mgr[3889]: %SM-SDR_MANAGER-3-MSG_VMM_ERROR : VMM returned error (SDR NM : VM define failed with error VM_MANAGER_ERR_UNABLE_TO_DEFINE_DOMAIN)
0/7/ADMIN0:Apr  9 08:06:34.275 : dumper[3860]: %INFRA-CALVADOS_DUMPER-6-COPY_SUCCESS : Copied core file /misc/scratch/core/ to 0/RSP0:/misc/disk1 
0/7/ADMIN0:Apr  9 08:06:35.773 : dumper[3860]: %INFRA-CALVADOS_DUMPER-6-HOST_REMV_SUCCESS : Deleted HostOS file /misc/scratch/core/

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